How it works
Simple to start. Steady every week.
From your first call with us to a familiar voice checking in three times a week, here is exactly how Senior Health works, and how family stays in the loop without chasing anyone.
The rhythm
Twelve calls a month, three a week.
Calls happen on a set schedule, three times a week, 45 to 60 minutes each. Same voice, same days, so it becomes something to look forward to. Most support happens on the call; errands and appointments get booked or arranged around it.
The journey
Four steps from hello to a weekly rhythm you can count on.
Tell us about you (or your parent)
Fill in a short form and we will call you back. We learn about the routine, needs and personality. No long paperwork.
We match a care companion
We pair a dedicated companion chosen to fit how you like to talk and what you need help with. Continuity matters, so it is the same person each week.
The calls begin
Three calls a week, covering daily routines, company, reminders and practical help. Errands get booked on your behalf; home visits and outings get arranged and overseen.
Everyone stays in the loop
After each week, you, and any family you choose to include, can see what happened: calls made, tasks handled, and what is coming up, through a simple dashboard and updates.
Which service, which channel
Daily-routine check-ins, hobby hours, story-listening, emotional support, staying connected, tech help and reminders.
Groceries and household essentials, ordered through an app on your behalf.
Home repairs and cleaning, via a vetted local provider we manage from request to follow-up.
Day trips and community outings, the one part that happens face to face.
The dashboard
Everything at a glance.
Log in any time to see the month so far: which calls happened, which services were delivered, what is coming next, and a simple Care activity score showing how consistently the plan is being kept.
Illustration only this phase, not a live, data-connected screen yet.
The Care activity score
Your Care activity score reflects how fully the plan is being delivered each month, not a medical assessment. It rises as scheduled calls are completed, reminders and tasks are handled, and services are used across the month.
Proposed inputs (you confirm the final formula):
- Calls completed of 12
- Reminders and tasks handled on time
- Range of services engaged
- Week-to-week consistency
Naming note: this replaces the mockup's “Wellness score.” It stays about service delivery, never a health or wellness rating of the member. The dashboard holds no medical data.
Three calls a week. One less thing to worry about.
